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Retained services

Responsive post-project support and best-in-class retainer services.

A red telephone with blue windows. And surrounding it are different languages saying hello as well as a speaker, phone and pencil.


Once your website or web application is live, keeping it live is critical. Unexpected website downtime costs money – both in terms of lost customers and internal resources to fix it. Our support services give you the peace of mind that we will get it back up and running as quickly as possible if something unexpected does go wrong. We even offer a 24-hour support line if things go wrong outside of regular office hours.

Contact us about our support services.

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Strategy & Optimisation

If your existing website isn’t performing as you expect it to, but you are not quite ready for a completely new site, booking a set amount of retained hours each month is a great way to make incremental and continuous improvements to your existing website. Our strategic experts will get your website performing as you need it, from SEO and UX to mobile optimisation and improving page speed.

Optimise your site with our strategic retainer services

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Our creative expertise is also available as a monthly retainer package from digital design to print and copywriting. So, whether you need eye-catching custom illustrations for your website, compelling SEO copy for your landing pages, or artwork for your events, our creative experts will be on hand each month to help you bring your visual identity and brand voice to life.

Get creative with our retained services.

Within the web development section shows a graphic designer with a pencil on top of his ear standing at his elevated orange work desk, a desk with two monitors, a keyboard, phone, mug, a computer system and work telephone.


Websites are constantly changing – what users expect from a website also changes over time. So, once you have released your shiny new website or web app to the world, you may want to add new functionality as it ages. Booking our development team’s expertise each month allows you to continually improve your existing site – from new pages to design, navigation and functionality.

Speak to us about our retained development services.

Our Work

We evolved an existing forms system to become an integral part of GWR’s business operations.

We created a website for Europe’s leading product management training provider.

Contact us