What they needed
Transpennine Express needed a real-time seat selector application for their website that would let customers book tickets up to 10 minutes before departure. Working to government regulations the project’s delivery was highly time-sensitive, needing to be completed and live by a specific date.
Customer’s needed to be able to reserve seats across devices, including web, mobile and tablet, as well as seeing a real-time picture of seat availability while on the booking system.
What we did
We built a web application with a branded front-end, back end and API and proxy application to integrate with internal systems and security. The web application successfully allowed multiple simultaneous users to see a real-time picture of seating availability. Driven by the back-end and API the front-end user interface would instantly change and display this change to the active users as soon as a seat was reserved.
To ensure that the seat selector application fitted in with the look and feel of their existing website, we worked closely within Transpennine’s existing brand guidelines throughout the design and build process. The application also required integration with 3rd party APIs to ensure it worked correctly with their existing booking system.
How we did it
Our web development experts worked closely with Transpennine to ensure the web application met both client and regulatory needs as a rail operator. As a time sensitive project, we ensured that we had meticulously planned our resource to meet the required deadline.
We continue to support Transpennine on an ongoing basis to provide development support and make functional improvements to the system as needed. We also help manage their server security.
Contact us
If you’ve read enough and want to speak to us about your next development, creative or web strategy project; contact us today.
Our work
If your current website or marketing efforts are not performing the way you need them to or you need some advice on the right project to meet that next milestone – our commercial-savvy experts are here to help point you in the right direction.
We evolved an existing forms system to become an integral part of GWR’s business operations.
We merged Carlton’s sales and service websites together to create one highly functional website.
